Elisa Communications: Combining IP Contact Centers and an ASP Model
Book Title:
Elisa Communications: Combining IP Contact Centers and an ASP Model
Author:
IDC, Rogier Mol
Publication:
IDC Research June 2003
ISBN:
B0000A9B3H
Book Review: Elisa Communications: Combining IP Contact Centers and an ASP Model
IDC, famous for providing high quality content over latest happening in international markets has provided a review over Elisa Communication Corp and its services. Elisa Communication Corp has been managing IP contact centers in Europe and this IDC report focuses its attention over its services and the position of IP contact centers based in Europe.
. In addition of the review of Elisa Communication Corp products and their role in IP contact centers based in Europe, IDC have reviewed the base business model of Elisa Communication Corp and predicted the future performance of the Corporation as IP contact center providing services in European markets.
About the Research Report
The research report focuses of the position of IP contact centers in European markets. Along with Elisa Communication Corp, IDC provides useful information about IP contact centers based in Finland. Several service providers and their business models are also included along with Elisa business model to review the overall business strategy of IP contact centers in Europe.
About IDC
IDC has been providing market reviews, new technologies performances reports, major events reviews in the field of telecommunication and other communication modes such as VoIP and broadband technologies from a long time. The research reports from IDC are known to be focused on the real issue and which is why despite the high pricing, several managers prefer IDC for quality reports on any given topic. IDC has emerged as a leader in research reports and market evaluation especially in the field of VoIP products and their service providers.
