Computer Telephony Integration
Computer Telephony Integration
(Artech House Telecommunications Library
Book provides excellent answers to integration issues that occur in computer telephony. It also provides in depth analysis of new messaging systems, automation and media processing systems. Besides the computer telephony issues, it also guides in network integration issues, especially those that relate to VoIP.
Not only VoIP integration issues, but many other issues relating to TAPI, TSAPI and JTAPI are also discussed in the book making it easy to troubleshoot such problems that emerge in the integration process. The language of the book is non technical and can be easily used by beginners in the field of Computer Telephony Integration (CTI). The levels of details are overwhelming making it very suitable to be used as reference book by experts and the easy language makes it possible for beginners to explore the issues discussed in the book.
| Book Title: | Computer Telephony Integration (Artech House Telecommunications Library) |
| Author: | Rob Walters |
| Publication: | Artech House Publishers 2nd edition ?Ja |
| ISBN: | 890069697 |
Book Review: Computer Telephony Integration (Artech House Telecommunications Library)
In computer telephony world, Integration of one platform to another is still a major issue. With many service providers, the call transferred from one service provider to another is not accepted at the other end due to non-integration of protocols. The book from Artech house provides methods to overcome this situation and can be used to provide an optimum connecting environment that can be used for integrating computer telephony systems. .What it covers?
The book is basically a troubleshooting guide that lists many difficulties that are surfaced when two different kind of computer telephony systems are integrated. The author has thorough experience in the field of computer telephony and is well known for providing in-depth solutions for problems that occurs in this domain.Book provides excellent answers to integration issues that occur in computer telephony. It also provides in depth analysis of new messaging systems, automation and media processing systems. Besides the computer telephony issues, it also guides in network integration issues, especially those that relate to VoIP.
Can be used as Troubleshooting Guide!!
VoIP technology is primary used in computer telephony and due to a large number of other service providers; integration issues came up when a VoIP service provider shifts the call to another service provider network. The problems that occur in the process and their solution are provided in the book in great details and can be used to troubleshoot such problems.Not only VoIP integration issues, but many other issues relating to TAPI, TSAPI and JTAPI are also discussed in the book making it easy to troubleshoot such problems that emerge in the integration process. The language of the book is non technical and can be easily used by beginners in the field of Computer Telephony Integration (CTI). The levels of details are overwhelming making it very suitable to be used as reference book by experts and the easy language makes it possible for beginners to explore the issues discussed in the book.
