Benefits of Voip Investment
VoIP is a new communications technology that is emerging in today's business world. Properly implemented, VoIP Technology can provide many benefits to businesses. Some of these benefits include cost savings, productivity gains, and new applications.
The integration of voice and data effectively fills up the data communication channels efficiently, thus providing bandwidth consolidation. The idea is to move away from the TDM scheme wherein the user is given bandwidth when he is not talking. Data networks do not do this. It is a big saving when one considers the statistics that 50% of a conversation is silence. The network efficiency can be further boosted, by removing the redundancy in certain speech patterns.
Cost-savings
Voice over IP can move your circuit-switched voice and fax traffic Email Fax off the Public Switched Telephone Network (PSTN), compressing and multiplexing it onto your data network. You can save as much as 30% to 40% on your domestic calls, and as much as 80% to 90% on international calls. And with the compression, you can handle more calls on one access line.Network consolidation end efficiency
Where you can realize operational benefits as well as cost-savings. With VoIP, you can reduce access trunks to the PSTN. Combine services on fewer large facilities. Use valuable voice bandwidth for data transfer during off-peak hours. Monitor one common backbone service. Receive consistent reports. Simplify your vendor relationships into a single source.The integration of voice and data effectively fills up the data communication channels efficiently, thus providing bandwidth consolidation. The idea is to move away from the TDM scheme wherein the user is given bandwidth when he is not talking. Data networks do not do this. It is a big saving when one considers the statistics that 50% of a conversation is silence. The network efficiency can be further boosted, by removing the redundancy in certain speech patterns.
Competitive edge
Because of the nature of Internet Protocol, VoIP lets you combine voice and data applications through an open networking protocol. Voice stations become more portable. Call routing becomes more efficient and flexible. It becomes easier to develop and quickly deploy emerging applications that can determine your competitive edge - especially new, unified voice/data applications such as unified messaging, Net meetings and Web Call Centers.Productivity gains
VoIP technology can result in various productivity gains for a company. For example, once reliance on duplicate networks has been reduced or eliminated, a company can more efficiently utilize its physical and labor resources. Furthermore, VoIP offers a new range of communication services that can enhance worker effectiveness (e.g., voice connectivity over data applications).Other Major advantages of VoIP:
- The physical layout of the network does not really matter and so already proven technology like ATM, T1, SONET, Ethernet, and Frame Relay can be used. In fact they even can be mixed.
- Robust signaling, addressing and routing have already been proven with this technology.
- There is a seamless integration with already existing data applications.
- The use of VoIP eliminates complexity. An integrated infrastructure that supports all forms of communication allows more standardization and lesser equipment management. The result is a fault tolerant design.
- Directory services over telephones. Ordinary telephones can be enhanced to act as an Internet access device. Directory services could be implemented by submitting a name and receiving a reply.
- The implementation of VoIP software in the Web browsers and servers for use of VoIP in e-commerce and customer service applications.
- Remote access to the office from your home. One's home could be converted to a home office and gain access to the company's voice, data and fax services using the company's Intranet.
- IP-based call centres. With the advent of the Internet, companies have experienced large increase in their web site inquiries. These may not result in immediate financial transaction but atleast people get to know about their products. This is the beginning of E-commerce. With VOIP there can be interaction with the customers.
- Fax over IP. Real time facsimile transmission is an immediate application of Voice over IP. Facsimile services which use dial-up PSTN services are affected by high cost for long distance, analog signal quality and machine compatibility. Instead a fax interface unit can convert the data to packet form, handle the conversion of signaling and controlling protocols and ensure complete delivery of the data in correct order.
