ANGRY customers have accused Optus of greedy behaviour after it cut off their access to cheap international mobile telephone calls on Christmas Eve.

KUALA LUMPUR, MALAYSIA: The information and communications technology (ICT) industry remains optimistic despite expected slow growth next year with most organisations cutting down on technology spending.

SAN MATEO, Calif.

In addition to support for most SIP trunking and VoIP services, FacetPhone(TM) v5 supports Cisco® 7940 IP phone. Program includes comprehensive call detail records in standard MySQL® format along with MySQL database implementation. It provides management for multi-location environments and adds multi-zone paging to IP phones. With conference bridging feature, customers can manage their own ...

01:03:14:pm RA'ANANA, Dec. 23 (PNA/Newswire-Asia-AsiaNet) -- Global E-commerce Leader to Leverage NICE SmartCenter Solutions to Drive Contact Center Business Performance Improvements.

Now if such people put zero value on their own time, then perhaps it may be a good deal to get the cheapest VOIP service possible, but most people do not consider their own time as being of no value whatsoever.

For instance, it can help to tremendously increase the productivity of a business by unifying the communication structure between different branches of the company. This is a well proven fact established by the users of voice over IP services.

VOIP or Voice over Internet Protocol is a term that is becoming increasingly common. You may have seen the commercial for Vonnage, this is one brand of VOIP. It is a technology that allows you to make…

NICE Systems Ltd. (NASDAQ: NICE - News), the global provider of advanced solutions that enable organizations to extract Insight from Interactions to drive performance, today announced that Chinese e-commerce giant Alibaba.com, the world's leading B2B e-commerce company, placed an initial order for NICE SmartCenter solutions for two of its VoIP contact centers.

Just in time for the holidays, a new VOIP service called Calling America has launched, promising free VOIP calling to any number in the United States and Canada. It's ad-supported, however, and there's a gotcha or two worth knowing about.